Send one close-up photo
Get close enough to show the chip, crack, hole, rust, scratch or broken edge clearly. Do not use heavy filters or zoom so far that the picture blurs.
Send one wide photo
Show the entire tub, shower pan, wall, vanity top or cultured marble piece so the repair location is easy to understand.
Use a size reference
A coin, dollar bill, ruler or tape measure helps show how large the damage is. This is especially important for chips, holes and cracks.
Include the city and material if known
Tell Dallas Tub Fix whether the job is in Lavon, Wylie, Rockwall, Royse City, Fate, Rowlett, Garland or another DFW-area city. Mention fiberglass, acrylic, porcelain/enamel or cultured marble if you know it.
Answer the movement questions
Say whether the damaged area flexes, feels soft, leaks, makes noise, has been repaired before, or is near the drain or bottom of the tub.
How this helps the estimate
This information helps separate a simple surface repair from damage that may involve movement, water exposure, weak support, previous patch material, or another trade. A clearer description usually means a clearer estimate and fewer surprises on repair day.
What matters before scheduling
- Where the job is located and whether the unit is occupied or vacant.
- What material the tub, shower pan, wall, vanity top, or cultured marble surface appears to be.
- Whether the damaged area leaks, moves, flexes, feels soft, or has grown over time.
- Whether someone has already used a DIY kit, caulk, epoxy, tape, or another patch.
- Whether the damage is near the drain, bottom, corner, plumbing wall, or high-use standing area.
What is not handled by this repair-only scope
Dallas Tub Fix focuses on bathtub and shower surface damage. Plumbing, pumps, motors, jets, electrical work, framing, subfloors, tile installation and full bathroom remodeling require the appropriate trade before or alongside any surface repair.
Next step
Send photos before scheduling so the repair type, material and expectations can be reviewed. Include the city, material if known, and whether the damaged area leaks, moves, feels soft or has been repaired before.